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Ni gpib usb hs driver4/7/2023 ![]() We have purchased much NI hardware and software in our company, but no Service Program so they won't talk to us. What to try next? One poster who recently bought a new GPIB-USB-HS (now <$1000) had the same initial "not genuine" error w/ the latest software. The "NI GPIB Interface" utility doesn't get a reply after an ibdev command and hangs up tight (can't shutdown even from Task Manager). I copied the old over the new and MAX then showed the GPIB adaper as OK w/ no message about "not genuine", but the utilities didn't work, giving error -37051 "unknown software problem" from "Test". I found their driver file "ni488k.sys" was ver 3.1.0f2 versus our ver 3.1.0.49.154. At another company site, we use the same GPIB adapter in Win10 64-bit fine, installed from older CD's (recall). " error code -37056 (differs slightly, but my notes). It then showed our GPIB-USB-HS as "not a genuine National Instruments product. Uninstalled VISA, but might have left remnants which cause issues. VISA proved to be a deep house-of-cards, needing Windows' WDK, SDK, and Visual Studio 2019. Initially, we installed VISA because couldn't find an offline install for NI-MAX. Same problem in Win 10 Pro 64-bit 2019 (installed on new PC a month ago). ![]()
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